Frequently Asked Questions
Lab Grown Diamonds
Are Lab diamonds synthetic?
Are Lab diamonds synthetic?
No, Lab Grown Diamonds are not synthetic. Lab-grown diamonds are real diamonds. They have the same physical, chemical and optical composition and sparkle as natural diamonds, but are grown in a lab rather than mined from the ground.
Are Lab diamonds the same as CZ?
Are Lab diamonds the same as CZ?
CZ (cubic zirconia) is a synthetic crystal made of zirconium dioxide, so it is not a real diamond. A lab-grown diamond is a real diamond, so the two are completely different.
What is the difference between natural and Lab Grown diamonds?
What is the difference between natural and Lab Grown diamonds?
Both natural and Lab Grown diamonds are made of 100% carbon with the same properties. However, Lab Grown diamonds are created in a lab, usually Type IIa, the purest form of diamond.
What is the difference between CVD and HPHT?
What is the difference between CVD and HPHT?
CVD and HPHT are two different methods for growing Lab Grown Diamonds. There is no difference in the outcome of the diamonds. Diamonds produced by both methods are equally certified by IGI, GIA and SGL labs.
What does diamond quality VVS-VS mean?
What does diamond quality VVS-VS mean?
VVS (Very Very Slightly Included) and VS (Very Slightly Included) are clarity grades. This is so that the diamond looks clean and brilliant to the naked eye.
Are Lab diamonds more affordable than mined diamonds?
Are Lab diamonds more affordable than mined diamonds?
As Lab-grown diamonds are grown in a lab, they typically cost 70-90% less than natural diamonds, which are of the same quality, but avoid the mining and transportation costs.
Why choose Lab grown diamonds?
Why choose Lab grown diamonds?
Lab-grown diamonds are real diamonds grown in a lab that have the same properties as natural diamonds without the mining, which makes them a conflict-free, affordable, and more sustainable option.
Do lab diamonds lose their sparkle over time?
Do lab diamonds lose their sparkle over time?
Lab-grown diamonds keep their sparkle for life. They are just as hard and durable as natural diamonds. If you find that it looks dull, it is probably just everyday residue buildup, so get it cleaned regularly the same way as natural diamond jewellery.
Jewellery
Which metal the jewellery is set in?
Which metal the jewellery is set in?
Maiora Diamonds offer jewellery in 9kt, 14kt and 18kt gold jewellery and 925 silver jewellery ready in stock. In addition we customize jewellery in 10kt, 20kt and 22kt Gold, 950 Platinum and 925 Sterling Silver (only large jewellery designs). We also offer different coloured metals like Yellow gold, White gold and Rose gold. All the gold and silver jewellery pieces we offer are BIS certified.
Can I customize my jewellery?
Can I customize my jewellery?
Yes, we believe your jewellery should reflect you, so we offer customisation. Our skilled artisans first bring your idea to life as a 3D design, we share that 3D design with you through an interactive link where you can see the design from all possible angles and we create the piece only after you approve it.
Is your jewellery meant for daily wear?
Is your jewellery meant for daily wear?
Yes, our jewellery is a good balance of comfort and style. We create our jewellery keeping you and your lifestyle in mind, so that you can wear it daily without any hassle. Just remember to care for it and get it cleaned regularly.
How and when do I clean my jewellery?
How and when do I clean my jewellery?
You can clean your jewellery at home using a small bowl of warm water mixed with a mild cleaning solution, scrubbing gently with a soft-bristled brush every 4-6 months.. It is recommended to get it professionally cleaned every 1-2 year.
How do I measure my ring size?
How do I measure my ring size?
We've put together a ring size guide to help you find the perfect fit, all from the comfort of your home. You can download and print our digital ring sizer or measure your finger with a thread or a strip of paper. You can also use an existing ring to find your size. - https://maioradiamonds.in/blogs/news/how-to-determine-your-perfect-ring-size-a-comprehensive-guide?srsltid=AU7gw4U5EdluQJlnS_YuaizgoLt1swViahyzdGosSF0OuQCqUPP4ZIut
How do I measure my Bangle size?
How do I measure my Bangle size?
You can measure your bangle size at home using a well-fitted bangle or by wrapping a piece of paper or string around the wrist part of your hand. - https://maioradiamonds.in/blogs/news/how-to-determine-your-perfect-bangle-size?srsltid=AU7gw4XbrLEICb2-uGTBhjwrwsIL-JYNblcEiKBTf5tzkVDgp8fHQVM7
How do I find my jewellery size?
How do I find my jewellery size?
There are already given sizes. Find your measurement using the ring size guide or visit us for a quick sizing. If your size does not match any of the given sizes, we offer customization, so you can get your jewellery according to your size.
Gold
What carat and colour gold do you offer?
What carat and colour gold do you offer?
We offer 9kt, 10kt, 14kt, 18kt , 20kt and 22kt gold in three colours: Yellow gold, White gold, and Rose gold. You can choose any of them for custom designs or ready-made pieces.
Which coloured gold do I choose?
Which coloured gold do I choose?
Choosing a type of gold depends on your preference and skin tone. You can choose yellow gold for a more traditional look, white gold for a modern look, and rose gold for a soft, glowy look.
What do 9K, 14K, and 18K mean?
What do 9K, 14K, and 18K mean?
These are gold purities. 9K is 37.5% pure gold, 14K is 58.3%, and 18K is 75%. A higher karat means more gold content and a richer colour. A lower karat is generally more affordable and more scratch-resistant.
How do I know whether the gold you offer is real?
How do I know whether the gold you offer is real?
We can guarantee that the gold we offer is real. Look for the BIS hallmark imprinted on your piece, which is proof that it is certified which makes it real.
How do I maintain my gold jewellery?
How do I maintain my gold jewellery?
By gently cleaning your jewellery at home, avoiding harsh chemicals, and storing the pieces separately, you can keep your gold jewellery in good condition.
Is it okay to shower with gold jewellery?
Is it okay to shower with gold jewellery?
An occasional shower does not allow gold to be destroyed, but it is always recommended to remove jewellery beforehand to help maintain its brightness over time.
Is it okay to wear a gold chain every day?
Is it okay to wear a gold chain every day?
Yes, our gold jewellery is made to be perfectly durable, so you can wear that cold necklace confidently every day; just remember to clean and maintain it regularly.
Platinum
What is Platinum?
What is Platinum?
It is a naturally silvery-white metal that resists tarnishing and is a popular choice for engagement rings and everyday jewellery.
Do you deal in Platinum?
Do you deal in Platinum?
Yes, we offer platinum jewellery. Our pieces are Pt 950, which means they are 95% pure platinum.
Can we wear platinum daily?
Can we wear platinum daily?
Platinum is a highly durable, pure, and hypoallergenic metal that does not tarnish or wear out easily, so it can be worn daily.
Will platinum lose its shine?
Will platinum lose its shine?
Platinum is a pure, chemically stable metal, so it resists tarnishing and keeps its shine for years. Regular care and maintenance will keep it looking its best.
What is the real color of platinum?
What is the real color of platinum?
Platinum has a naturally pale, silvery-white colour with a subtle grayish undertone. Because this shade is natural to the metal, it does not fade or need plating.
Silver
Do you manufacture in silver?
Do you manufacture in silver?
Yes, we have ready-to-wear silver pieces. Our silver jewellery only can be customised for bigger jewellery pieces like bangles or necklaces, for ring, earrings and pendants we recommend that you pick from our existing silver collection.
What pieces of jewellery do you offer in silver?
What pieces of jewellery do you offer in silver?
Our silver collection includes rings, earrings, and pendants, from simple, minimal styles to statement designs. They are lightweight, easy to style, and ready to wear. For custom order we make hiphop jewellery, cuban chains, bangles and necklaces in sterling and Argentium silver.
What percent of silver do you use for your jewellery?
What percent of silver do you use for your jewellery?
Our silver jewellery is made of 925 sterling silver. This means that it is 92.5% pure silver. We also make bigger jewellery pieces in Argentium silver with 93.5% purity.
How long will silver jewellery last?
How long will silver jewellery last?
If you look after your silver jewellery by cleaning it regularly and maintaining it well, then it will most likely last a lifetime.
How do I maintain my silver jewellery?
How do I maintain my silver jewellery?
To maintain your silver jewellery, wear your jewellery often, store it separately in a dry place, and clean it regularly.
Certification and Guarantee
Are you lab grown diamonds certified?
Are you lab grown diamonds certified?
Yes, our lab grown diamond jewellery is made only with IGI (International Gemological Institute), SGL (Solitaire Gemmological Laboratories) certified diamonds and DGLA diamonds.
Is the gold you offer real and trustworthy?
Is the gold you offer real and trustworthy?
The gold we offer is genuine and trustworthy, as all our gold pieces are marked with the BIS (Bureau of Indian Standards) hallmark.
What is the quality of the lab grown diamonds?
What is the quality of the lab grown diamonds?
We offer exceptional quality diamonds with a hardness of 10 on the Mohs scale. Our diamonds can be measured according to the 4Cs: cut, colour, clarity, and carat, which is above 0.15.
What percentage and quality of Silver and Platinum do you offer?
What percentage and quality of Silver and Platinum do you offer?
Our quality of Silver and Platinum are of the highest quality. We offer 925 sterling silver, which is 92.5% pure silver. And Pt 950 Platinum, which is 95% pure platinum.
Orders and Payments
Do you offer free shipping?
Do you offer free shipping?
Yes, we offer free insured shipping all over India. Our international shipping is free as well.
How long does it take to ship the products?
How long does it take to ship the products?
Our “Ready to ship” products typically take 2-4 days, whereas our “Make to Order” products take around 2 weeks. For international orders, we take around 7-10 business days.
What packaging do you use and what is included?
What packaging do you use and what is included?
Our products are packed in a durable, tamper-proof package that is an exclusive Maiora Diamonds box. In the box, along with the product, we include the relevant certificates and the invoice.
How do I know what I am paying for?
How do I know what I am paying for?
You can shop with confidence, as we offer a detailed price breakdown and full transparency, so that you know exactly what you are paying for.
What payment options do you offer?
What payment options do you offer?
At Maiora Diamonds, we accept all credit and debit cards, net banking, UPI, and multiple wallet transfers.
Is the shipping insured?
Is the shipping insured?
Yes, all Maiora Diamonds shipping are fully insured until it reaches you.
Care and Repair
How do I clean my jewellery at home?
How do I clean my jewellery at home?
To maintain the brilliance of the jewellery, clean it by soaking it in a small bowl of lukewarm water mixed with mild detergent for about 10-15min. Then very gently scrub with a soft-bristled brush to get that lasting shine.
How can I store my jewellery?
How can I store my jewellery?
Store each piece of jewellery separately in a soft pouch or fabric-lined box, so pieces don't rub against each other and cause scratches.
Can I get my products professionally cleaned?
Can I get my products professionally cleaned?
Yes, we offer professional cleaning and maintenance, and we recommend that you bring your products in once or twice a year for a thorough cleaning.
Can I get my jewellery fixed?
Can I get my jewellery fixed?
Yes, we are always ready to be of service to you. If you find that your prongs or clasps have loosened, get your jewellery checked and tightened immediately.
Can I get my jewellery resized?
Can I get my jewellery resized?
Yes, we understand that there are instances of getting incorrect measurements, so we offer resizing depending on the structure and design of the product.
Can I exchange my product?
Can I exchange my product?
We believe that your jewellery should grow and evolve with you. So we offer a Lifetime Exchange and Upgrade policy, where you can exchange or upgrade your jewellery anytime after your purchase for something bigger and better.
Do you offer a return policy?
Do you offer a return policy?
There is always a possibility of changing your mind, so yes, we offer a 10-day return policy.